we have a pilot number for help desk for which we have 3 extensions in a line group , when no answered or busy call will hit voice mail . we have added a new extension to group , calls lands on phone in order mentioned in group but voice mail is not triggered to new phone . Remaining 3 phones work fine with voice mail . i have checked the partition , CSS , VM profile and are same as remaining 3 phones .
i have checked call forward and call pick up settings they are same as remaining phones , the pilot number is only extension imported to voice mail . extensions in group are not imported to VM or not associated with user in line configuration
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...