I'm seeing an annoying issue in newest 220.127.116.11 IP 9951 software. I have seen it on several phones now.
I'm not sure what is triggering the issue, but line 1 is somehow locked after a call. However it's possible to use the other lines, but line 1 is completely frozen/locked. The only thing to do is to sign in and sign out (Mobility) or restart the phone. I have never seen this issue in older software versions.
It's happening intermittently. I'm not sure of this but maybe it's only happen with call from the contact center or a HL. But again, I'm not quite sure about this.
I'm not sure if it's PSTN only or also internal calls. However I have a feeling it's only related to PSTN calls. As I remember, I have only seen the issue on phones that are logged in into a HL, a phone that have picked up a call from a phone that are logged in into a HL, or on a phone from our reception (UCCX).
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...