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New Member

Line Selection -7961

Hello,

CME 4.1

How can I make the 7961 button 6 to be first selected button making a outgoing call?

All incoming calls would start from button 1, 2, 3, so on.

All outgoing calls would start from button 6, 5, 4, so on.

Thank you.

Ken

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Line Selection -7961

Hi Ken,

Have you looked into using this good CME Feature?

Automatic Line Selection for Incoming and Outgoing Calls

On multiline IP phones, lifting the handset automatically selects the first ringing line on the phone or, if no line is ringing, selects the first available idle line for outgoing calls. This is the default behavior for all multiline IP phones.

Under some circumstances, however, you might want to require that a line button be explicitly pressed to select an outgoing line or to answer an incoming call. In Cisco CME 3.0 and later, you have the flexibility to assign the type of line selection that each IP phone uses.

The Automatic Line Selection feature allows you to specify, on a per-phone basis, the line that is selected when you pick up a phone handset.

Any of the following behaviors can be assigned on a per-phone basis:

Automatic line selection-Picking up the handset answers the first ringing line or, if no line is ringing, selects the first idle line. Use the auto-line command with no keyword or argument. This is the default.

Manual line selection (no automatic line selection)-Pressing the Answer soft key answers the first ringing line, and pressing a line button selects a line for an outgoing call. Picking up the handset does not answer calls or provide dial tone. Use the no auto-line command.

Automatic line selection for incoming calls only-Picking up the handset answers the first ringing line, but if no line is ringing, it does not select an idle line for an outgoing call. Pressing a line button selects a line for an outgoing call. Use the auto-line incoming command.

Automatic line selection for outgoing calls only-Picking up the handset for an outgoing call selects the line associated with the button-number argument. If a button number is specified and the line associated with that button is unavailable (because it is a shared line in use on another phone), no dial tone is heard when the handset is lifted. You must press an available line button to make an outgoing call. Incoming calls must be answered by pressing the Answer soft key or pressing a ringing line button. Use the auto-line command with the button-number argument.

Automatic line selection for incoming and outgoing calls-Pressing the Answer soft key or picking up the handset answers an incoming call on the line associated with the specified button. Picking up the handset for outgoing calls selects the line associated with the specified button. Use the auto-line command with the button-number argument and answer-incoming keyword.

From this good CME doc;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeautol.html

Hope this helps!

Rob

4 REPLIES
Hall of Fame Super Red

Re: Line Selection -7961

Hi Ken,

Have you looked into using this good CME Feature?

Automatic Line Selection for Incoming and Outgoing Calls

On multiline IP phones, lifting the handset automatically selects the first ringing line on the phone or, if no line is ringing, selects the first available idle line for outgoing calls. This is the default behavior for all multiline IP phones.

Under some circumstances, however, you might want to require that a line button be explicitly pressed to select an outgoing line or to answer an incoming call. In Cisco CME 3.0 and later, you have the flexibility to assign the type of line selection that each IP phone uses.

The Automatic Line Selection feature allows you to specify, on a per-phone basis, the line that is selected when you pick up a phone handset.

Any of the following behaviors can be assigned on a per-phone basis:

Automatic line selection-Picking up the handset answers the first ringing line or, if no line is ringing, selects the first idle line. Use the auto-line command with no keyword or argument. This is the default.

Manual line selection (no automatic line selection)-Pressing the Answer soft key answers the first ringing line, and pressing a line button selects a line for an outgoing call. Picking up the handset does not answer calls or provide dial tone. Use the no auto-line command.

Automatic line selection for incoming calls only-Picking up the handset answers the first ringing line, but if no line is ringing, it does not select an idle line for an outgoing call. Pressing a line button selects a line for an outgoing call. Use the auto-line incoming command.

Automatic line selection for outgoing calls only-Picking up the handset for an outgoing call selects the line associated with the button-number argument. If a button number is specified and the line associated with that button is unavailable (because it is a shared line in use on another phone), no dial tone is heard when the handset is lifted. You must press an available line button to make an outgoing call. Incoming calls must be answered by pressing the Answer soft key or pressing a ringing line button. Use the auto-line command with the button-number argument.

Automatic line selection for incoming and outgoing calls-Pressing the Answer soft key or picking up the handset answers an incoming call on the line associated with the specified button. Picking up the handset for outgoing calls selects the line associated with the specified button. Use the auto-line command with the button-number argument and answer-incoming keyword.

From this good CME doc;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeautol.html

Hope this helps!

Rob

New Member

Re: Line Selection -7961

Thanks Rob. That's exactly what I was looking for.

Hall of Fame Super Red

Re: Line Selection -7961

Hi Ken,

You are most welcome! Nice to see someone from my neck of the woods on here :)

Take care,

Rob

New Member

Re: Line Selection -7961

I know what you mean...

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