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New Member

List of SoftKey options

Is there a list anywhere of softkey options, during various phone states?  We will be using UCM 7.1

I checked the SRND, and it references lots of softkey features, but not as a single list. 

Thx

Everyone's tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions

Re: List of SoftKey options

One of our end user cut sheets has a list for softkeys (built on cucm ver 7.1.3bsu2).  Here is the list:

Softkey-OnHookSoftkey-ConnectedSoftkey-HoldSoftkey-Ring-InSoftkey-OffHookSoftkey-ConnectedTransfer
RedialHoldResumeAnswerRedialTransfer
New CallEnd CallNew CalliDivertEnd CallEnd Call
Forward AllTransferSelectDnDForward All
QRTSelectJoinPickup
DnDJoinDnDMeetMe
Video ModeConferenceiDivertGroup Pickup
HlogConference ListDirect TransferOther Pickup
Remove Last ConferenceDnD
iDivertAbbreviated Dial
Mobility
Video Mode
Park
Softkey-DigitAfterFirstSoftkey-Connected ConferenceSoftkey-Ring-OutSoftkey-OffHookFeatureSoftkey-RemoteInUse
Abbreviated DialConferenceEnd CallRedialBarge
End CallEnd CallDirect TransferEnd CallcBarge
Call BackNew Call

HTH.

Regards,
Bill

Please remember to rate helpful posts.

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

4 REPLIES
Cisco Employee

Re: List of SoftKey options

Unfortunately there is no doc that has each and every single key and what it's used for, the softkeys are mentioned in the documentation of the feature they're related for.

You can always go to the softkey config in CUCM and click on change layout.

Whatever valid softkeys appear, are the ones available per call state.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi

Re: List of SoftKey options

One of our end user cut sheets has a list for softkeys (built on cucm ver 7.1.3bsu2).  Here is the list:

Softkey-OnHookSoftkey-ConnectedSoftkey-HoldSoftkey-Ring-InSoftkey-OffHookSoftkey-ConnectedTransfer
RedialHoldResumeAnswerRedialTransfer
New CallEnd CallNew CalliDivertEnd CallEnd Call
Forward AllTransferSelectDnDForward All
QRTSelectJoinPickup
DnDJoinDnDMeetMe
Video ModeConferenceiDivertGroup Pickup
HlogConference ListDirect TransferOther Pickup
Remove Last ConferenceDnD
iDivertAbbreviated Dial
Mobility
Video Mode
Park
Softkey-DigitAfterFirstSoftkey-Connected ConferenceSoftkey-Ring-OutSoftkey-OffHookFeatureSoftkey-RemoteInUse
Abbreviated DialConferenceEnd CallRedialBarge
End CallEnd CallDirect TransferEnd CallcBarge
Call BackNew Call

HTH.

Regards,
Bill

Please remember to rate helpful posts.

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

Hall of Fame Super Red

Re: List of SoftKey options

Very helpful Bill!

+5 my friend

Cheers!

Rob

New Member

Re: List of SoftKey options

Great help, +5 indeed. Thanks

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