Live Answer Day Automated Direct to VM at Night UCM 5.1 Unity Connectio 1.2
I believe this is an old issue but want to see if anyone has an updated workaround. The customer wants live answer during the day but following a open closed schedule go direct to voicemail at night.
If I do this with a Call Handler the live answer is a supervised transfer and the caller hears "please hold while your call is transfered" Along with the MOH instead of ring back. There is an unsupported way of blanking out the "please hold..." wav file but I was wondering if there is a better way of doing this with 5.1 and unity connection 1.2.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...