I am looking for a way to do live call monitoring on Cisco Call Manager. I am aware that a "barge-in" feature is available in IPCC but I am wanting to see if the same feature can be accomplished without IPCC. I am familiar with the same feature in the Avaya world where it is referred to as Service Observe and it is part of the base CM offering.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...