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Hall of Fame Super Gold

Live MOH fix for B-ACD/AA

Found and fixed another issue in the B-ACD/AA script by cisco.

Basically, when attempting to use live MOH (even if just a file configured under telephony-service), the script crashes with:

TCL script failure


Play Failed

TCL script failure errorInfo:

Play Failed

while executing

"media play leg_incoming moh:livemoh"

(procedure "act_EvMediaDone" line 20)

invoked from within



Further debug reveals that "adding client to moh" fails Cisco has thhis with bug id CSCsd14203..


Looking at the code, the addition of live MOH appears to have been quite hurried, so I've disabled it, leaving a parameter option if one wants to try it.

The script with this and more features can be acquired at


Re: Live MOH fix for B-ACD/AA

You are hitting bug:CSCsd14203. create a dummy moh live feed and try.

Hall of Fame Super Gold

Re: Live MOH fix for B-ACD/AA

Hi, thanks for the bug pointer.

The issue however remains in the sense that I was using 12.4(11)XW4, past behind the supposed resolved release for the bug.

Also, the mod to the script now allow to have a different file to be played for each service, still allowing to use live MOH if you want.

So I'm happier with a modded script, that with supposedly resolved bug, that is not !