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live reply - Cisco Unity Connection 7.0.1

Dear Friends

I wish you are all fine ..... I need your help in this case .... I configure my cisco 2801 as CME and intergrating it with cisco unity connection 7.0.1 ... I need to enable users to use live reply feature .... I do the following:

1) I go to Class of Service ==>Class of Service ==>Voice Mail User COS==>Then check the option ""  ...

2)Then from subscriber with extension 1001, i leave a message to subscriber 1002 ...

3)I log to user 1002 mailbox, found the new message then listen to it,then press 44 to replay to user 1001 .... Then i hear the message "wait while i transfer your call" then i hear 2 peeps and the unity dead ... The line didn't disconnected but it didn't call  extension 1001

4)I an using SCCP between cme & unity .... I have 2 voice ports between cme & unity which assign single line dn ... I have no configuration for call transfer in cme

I tried too much but can't make live relay works .... Can you help me ???

Thanks in advance

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2 REPLIES

Re: live reply - Cisco Unity Connection 7.0.1

Dear Friends

I attached with this replay the cme configuration

Thanks in advance

live reply - Cisco Unity Connection 7.0.1

Dear Friends

I wish you are all fine .... The problem that i use ephone-dn with single-line ... When use ephone-dn with dual-line, the problem solved and i can transfer the call successfully

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