03-25-2007 03:19 PM - edited 03-14-2019 08:40 PM
Hello,
We've problems with IT localization on 7961G and 7911G phones.
We're using CME version 4.1 with IOS 12.4(11)XJ.
We've downloaded the latest version of firmware (CME4.1-8.2(1) - Phone Loads with DST Fix) and the latest IT localization available (CME-locale-it_IT-4.0.2-2.0.tar).
Then we've uploaded the file in the router and added the necessary configuration lines:
tftp-server flash:/it-mk-sccp.jar alias Italian_Italy/mk-sccp.jar
tftp-server flash:/it-mk-sccp.jar alias Italian_Italy/tc-sccp.jar
tftp-server flash:/g3-tones.xml alias Italy/g3-tones.xml
and obviously, the "network-locale IT" and "user-locale" commands too.
With this configuration, text displays are correctly shown in Italian language, but the tones and cadences are still wrong.
We've tried to upload different localizations of the g3-tones.xml file, but in all the tests the US tones and cadences are used.
Any ideas?
Maybe the file g3-tones.xml is not compatible with 4.1 CME version?
Thanks a lot.
Solved! Go to Solution.
03-26-2007 03:36 AM
03-25-2007 04:08 PM
Hi Marco, I have not tried that firmware yes as I've heard that phone firmarew 8.2(2) is due soon. You could be fine with 8.0(4)SR3A.
Now, I don't think this is the problem, but you have:
tftp-server flash:/it-mk-sccp.jar alias Italian_Italy/tc-sccp.jar
should be:
tftp-server flash:/it-tc-sccp.jar alias Italian_Italy/tc-sccp.jar
03-26-2007 12:52 AM
Hello,
The string
tftp-server flash:/it-mk-sccp.jar alias Italian_Italy/tc-sccp.jar
was a mistype, in the config is correct.
I have tried the 8.0(4)SR firmware also, but nothing changed.
Are you using the IT localization too?
Can I ask you if the free line tone is like the Italian style in your enviroment?
Thanks a lot.
03-26-2007 06:26 AM
Hi Marco,
I've checked on a 7941 w/ 8.0(4)SR3AS, 7931 and 7970 w/ 8.2(1)S, in all cases the secondary dialtone is correct for IT. Running 12.4(11)XJ1.
03-26-2007 03:36 AM
Did you entered under telephony-service
secondary dial-tone 0?
03-26-2007 03:52 AM
I have a 2851 with this release:"c2800nm-ipvoicek9-mz.124-11.T1.bin"
tftp-server flash:/it-mk-sccp.jar alias Italian_Italy/mk-sccp.jar
tftp-server flash:/g3-tones.xml alias Italy/g3-tones.xml
telephony-service
load ATA ATA030100SCCP040211A.zup
load 7941 TERM41.7-0-3-0S.loads
max-ephones 96
max-dn 144
url services
cnf-file location flash:
user-locale IT
network-locale IT
time-zone 23
time-format 24
date-format dd-mm-yy
voicemail 3000
max-conferences 8 gain -6
moh music-on-hold.au
web admin system name cmeadmin password cisco
web admin customer name prova password prova
dn-webedit
time-webedit
transfer-system full-consult
transfer-pattern .T
secondary-dialtone 0
everything seems to work well!
03-26-2007 09:26 AM
Ciao Alessandro,
With "secondary-dialtone 0" the italian tone is correctly presented after pressing 0.
But with internal calls (not starting with 0) the tone is always US.
This is correct?
Thanks.
03-26-2007 11:11 AM
Hi Marco,
actually for internal calls, that is anything not starting with 0, there should be no secondary dial-tone.
If you are referring to the continuous tone you get before entering the first digit, it is correct that is "like the US", it signifies it's PBX dialtone and not PSTN.
03-26-2007 12:13 PM
Thanks to all.
Marco.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: