Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

locating a unity voicemail alternate extension

I am trying to locate an extension which is an alternate extension in unity but do not know the primary extension to the box. Is there a way to locate the alternate without clicking on every box and then clicking on alternate extension? thanks

6 REPLIES
Hall of Fame Super Silver

Re: locating a unity voicemail alternate extension

You can run the following SQL query against the UnityDb database:

select dbo.Subscriber.Alias from dbo.Subscriber, dbo.DtmfAccessId

where DtmfAccessId = 'XXXX'and ParentObjectId = SubscriberObjectId;

where XXXX is the alternate extension. This will return the corresponding alias.

HTH,

Chris

New Member

Re: locating a unity voicemail alternate extension

Thanks for the info, it was very helpful.

Hall of Fame Super Silver

Re: locating a unity voicemail alternate extension

Rob,

Again great job with research, but these ways force you to still look through the output, my query returns the alias immediately, so I guess you save couple of minutes :-)

Chris

Hall of Fame Super Red

Re: locating a unity voicemail alternate extension

Hey Chris,

Happy Holidays buddy! This does look like an excellent method. Anything that saves time and narrows these searches down is a great thing in my books. +5 points for this Chris.

Cheers!

Rob

New Member

Re: locating a unity voicemail alternate extension

Thanks to everyone that responded to the question, the info was extremely helpful.

1406
Views
5
Helpful
6
Replies
CreatePlease to create content