Logging 911 Calls - Pulling up historical call history
We have had a few times in the past few months where we are getting 911 calls and do not know where the calls originated. We need to know if these are accidental calls or if someone is coming in through the system. We have transfer rules setup in the Unity server for when people come in through the auto attendant and I tested calling 9.911 and 911 from there and neither went through. We have setup CDR after the fact but I'm not seeing any options in there that would show us the calling directory and called number.
Re: Logging 911 Calls - Pulling up historical call history
If you have access to the CUCM command line interface, you can run a SQL query to identify the extension that placed the call. Assuming you have CUCM version 8 or later, and are using 9 as your PSTN access code, the following SQL query should get you what you are looking for (this is entered as one line, with no carriage returns):
run sql car select callingpartynumber,originalcalledpartynumber,finalcalledpartynumber, datetimeorigination from tbl_billing_data where originalcalledpartynumber IN ('911','9911') or finalcalledpartynumber IN ('911','9911')
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...