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Community Member

Login softkey in IPphones

Hi,

I am configuring Call-Block patterns in CME4.3 with 7911 and 7941 phonnes

The problem is that the login softkey does not appear ine the phones for call-block overriding

Some one can tell me what can I do to make the phone display that softkey.

Regards.

3 REPLIES
Cisco Employee

Re: Login softkey in IPphones

configure the ephone-template and assign the softkey to onhook state, then apply it to the ephones

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: Login softkey in IPphones

I configured the ephone-template with the "softkeys idle login" command and it does not work (only non configurable keys are displayed).

I dont know how to assign the softkey to onhook state. Normally the login key work in the idle state of the phone no?

Community Member

Re: Login softkey in IPphones

I'm having trouble about it too, and here's what I've done to make the login softkey active.

1. Make sure that the login softkey is activated in your ephone-template under idle state.

e.g. ephone-template 1

softkey idle Newcall Login

2. Make sure that the particular ephone you what to be login has a pin.

e.g. ephone 3

pin 1234

3. Finally, the most important thing, and also I overlooked that's why we cannot activate the login key is that we should put a login timeout under telephony services.

e.g. telephony services

login timeout 240

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