We are looking for an ISDN-BRI-Gateway with 2 or more S0-Ports that could be connected via H323 or MGCP to a UCM (Callmanager) System (6.1). We need this gateway for PCs with an ISDN-Card to call different applications over ISDN. Unfortunately we have no chance to change the applications but we have to change the PBX-Infrastructur. Thanks for any help.
One more information: We have 12 locations with a different amount of these gateways (it is not possible to use routers for it).
Hi, thanks for your replay. But Cisco has a lot of things missing in the communication area (e.g. billing, XML-Application) and the SEs from Cisco often provide solutions from third party providers. So we are still looking for a cisco unsupported solution for a ISDN-H323-Gateway.
Hi, sorry but I think you did not understand me in the right way ans so here is my explanation:
In the real world you find a lot of third party products (e.g. wallboards, gsm-gateways etc.) that are not from Cisco because Cisco has no solution for it and that is ok for us. But it would not make sense
Somte third party ISDN-H323-Gateways:
Patton SmartNode 4634
So I am not frustated by getting told the simple or true fact. I am frustated by the way you did not follow my thoughts and this is the only reason why you got this rating. Maybe you should think more in a customer way then in a technical way.
Hi, actually I think very much in a customer oriented way, that's why I gave you the main reason why you must be very careful when buying third party devices to be used with cisco CM, let me repeat it again:
If something doesn't work with it, Cisco TAC can refuse support.
You can see that there isn't anything technical in the above statement.
Of course I know that the above is not a problem for everyone and there are good SEs around to make things work anyway.
Fact is, you did not appreciate to be told the above, and low rated. That's not really any not a problem for me and wish you a nice weekend.
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