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loop prevention feature in CME

Hi,

our costumer has two employees that sometimes create “call-forward all” loops.

Is there a possibility to prevent them from this?

Is there a practicable workaround for that?

Thanks for Information.

1 REPLY

Re: loop prevention feature in CME

Hi Ralf,

You can use the max-redirect command under telephony-service:

max-redirect

To change the number of times that a call can be redirected by call  forwarding or transfer within a Cisco Unified CME system, use the max-redirect command in telephony-service configuration mode. To reset to the default number of redirects, use the no form of this command.

max-redirect number

no max-redirect

Syntax Description


number

Number of permissible redirects. Range: 5 to 20. Default: 10.

Command Default

Number of redirects is 10.

Command Modes

Telephony-service configuration (config-telephony)

Command History


Cisco IOS Release
Cisco Product
Modification

12.2(15)ZJ

Cisco CME 3.0

This command was introduced.

12.3(4)T

Cisco CME 3.0

This command was integrated into Cisco IOS Release 12.3(4)T.

12.4(24)T1

Cisco Unified CME 7.1

The default value was increased from 5 to 10.

15.1(1)T

Cisco Unified CME 8.0

This command was integrated into Cisco IOS Release 15.1(1)T.

Usage Guidelines

This command supports Cisco Unified CME ephone hunt groups by allowing  calls to be redirected more than the default number of times.

Examples

The following example sets the maximum number of redirects to 8:

Router(config)# telephony-service

Router(config-telephony)# max-redirect 8

HTH,

Chris

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