Re: Loss of Carrier

Curtis Fuentes · ‎03-21-2012

I have a credit card machine connected to a Cisco 2811 with an FXS card. When I attempt to process a card payments I am receiving a loss of carrier. The issue is very intermittent.

acampbell · ‎03-21-2012

Hi,

Can you provide more information.

What is the full connectivity

CCMACHINE ---FXS--2811 ---?

Do you break out on the 2811

What is the break out pipe PRI FXO ??

Can you supply a posting of the config of the 2811 ?

Regards

alex

Regards, Alex. Please rate useful posts.

Curtis Fuentes · ‎03-23-2012

Hi Alex,

I have posted the 2811 config. Thanks for any assistance you are able to provide.

acampbell · ‎03-23-2012

Hi,

You appear have your router configured as a CME.

Your FXS port is not using skinny so basically using
your FXS voice port and I assume the PRI for break out.

You do not have a matching dial peer for your CCMachine FXS port.
You may therefoe be using the fefault dail peer 0.

Can you try adding

!
!
dial-peer voice 11 pots
description CCmachine
destination-pattern 800951
port 0/1/1
!

When you make the call from FXS 0/1/1

use this command to see what dial peers are being matched.

show voice call status

You should see an output similar to this:-

CME3845#sh voice call status
CallID CID ccVdb Port Slot/DSP:Ch Called # Codec MLPP Dia
l-peers
0xD5C 148F 0x690EE1F8 1/0/0:15.1 1/7:1 368340 g711ulaw 8340/211
1 active call found

This should show the peers

Regards
Alex

Regards, Alex. Please rate useful posts.

Curtis Fuentes · ‎03-26-2012

Hi Alex,

I think this may be a carrier issue.

Mar 26 14:18:13.329 EDT: ISDN Se0/0/0:23 Q931: Applying typeplan for sw-type 0xD is 0x2 0x1, Calling num 8636886696

*Mar 26 14:18:13.329 EDT: ISDN Se0/0/0:23 Q931: Sending SETUP callref = 0x02ED callID = 0x826E switch = primary-ni interface = User

*Mar 26 14:18:13.333 EDT: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8 callref = 0x02ED

Bearer Capability i = 0x9090A2

Standard = CCITT

Transfer Capability = 3.1kHz Audio

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA9838A

Exclusive, Channel 10

Progress Ind i = 0x8183 - Origination address is non-ISDN

Calling Party Number i = 0x2180, '8636886696'

Plan:ISDN, Type:National

Called Party Number i = 0x80, '18003602559'

Plan:Unknown, Type:Unknown

*Mar 26 14:18:13.889 EDT: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0x82ED

Channel ID i = 0xA9838A

Exclusive, Channel 10

*Mar 26 14:18:15.493 EDT: ISDN Se0/0/0:23 Q931: RX <- PROGRESS pd = 8 callref = 0x82ED

Progress Ind i = 0x8A81 - Call not end-to-end ISDN, may have in-band info

*Mar 26 14:18:16.509 EDT: ISDN Se0/0/0:23 Q931: RX <- CONNECT pd = 8 callref = 0x82ED

*Mar 26 14:18:16.513 EDT: %ISDN-6-CONNECT: Interface Serial0/0/0:9 is now connected to 18003602559 N/A

*Mar 26 14:18:16.513 EDT: ISDN Se0/0/0:23 Q931: TX -> CONNECT_ACK pd = 8 callref = 0x02ED

*Mar 26 14:18:23.041 EDT: %VOIPAAA-5-VOIP_CALL_HISTORY: CallLegType 1, ConnectionId DB35EF8C76A611E1A8E7DA72C16E1E3B, SetupTime *14:18:01.221 EDT Mon Mar 26 2012, PeerAddress 800951, PeerSubAddress , DisconnectCause 10 , DisconnectText normal call clearing (16), ConnectTime *14:18:16.521 EDT Mon Mar 26 2012, DisconnectTime *14:18:23.031 EDT Mon Mar 26 2012, CallOrigin 2, ChargedUnits 0, InfoType 2, TransmitPackets 33, TransmitBytes 4653, ReceivePackets 37, ReceiveBytes 5589

*Mar 26 14:18:23.041 EDT: %VOIPAAA-5-VOIP_FEAT_HISTORY: FEAT_VSA=fn:TWC,ft:03/26/2012 14:18:01.221,cgn:800951,cdn:,frs:0,fid:5139,fcid:DB35EF8C76A611E1A8E7DA72C16E1E3B,legID:F40,bguid:DB35EF8C76A611E1A8E7DA72C16E1E3B

*Mar 26 14:18:23.053 EDT: %ISDN-6-DISCONNECT: Interface Serial0/0/0:9 disconnected from 18003602559 , call lasted 6 seconds

*Mar 26 14:18:23.057 EDT: ISDN Se0/0/0:23 Q931: TX -> DISCONNECT pd = 8 callref = 0x02ED

Cause i = 0x8090 - Normal call clearing

*Mar 26 14:18:23.097 EDT: ISDN Se0/0/0:23 Q931: RX <- RELEASE pd = 8 callref = 0x82ED

*Mar 26 14:18:23.101 EDT: ISDN Se0/0/0:23 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x02ED