Lossing speed dial line appearances when expansion slot goes idle
I have a customer running CUCM 7.1.2. They have recently started experiencing issue with their 7965 + 7916 expansion module, where whenever the expansion module goes ideal and is woken up all the configured line appearances are missing and the module is blank.
They are saying sometimes they can make calls using the speed dials with the line apperances missing, i.e press a button and the call gets completed and other times when they press the blank line appearance nothing happens.
The temporary fix is to reset the phone.
Phones are running
Expansion module running
1n2 - B016-1-0-3
Has anyone seen this issue before? Is there a permanent fis, if so what is it?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...