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Lost CDR records in CUCM 6.1.3

Hi, frends

I have a problem, and I hope someone can help me.

The last week the billing server was restarted, and the application of the FTP server was turnned off, remained idle for a week. The last Monday I turned on the FTP services again to recover CDR files; but the Call Manager did not send the CDR files from the week  was inactive FTP server.

Any reason why that may have lost the files??

2 REPLIES
Cisco Employee

Re: Lost CDR records in CUCM 6.1.3

That's WAD, the billing server config sends the flat files as they're created. It does not send old files.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Lost CDR records in CUCM 6.1.3

Ok Thanks

This problem had happended before, the FTP server had been inactive for a month, and when I enable the service again, I could recover the full month´s  CDR files

The CUCM is configured tl delete the CDR file after 30 days.

Why may have changed the benhavior??

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