LSIESG_AlertIndication / LSIESG_DiskDrive_Modified

[Guilherme Mascarenhas]

Hi all,

Does anyone know what the following alert means and it severity? I'm running CUCM 8.5.1

hwStringMatch : Jun 1 20:29:37 SUB01daemon 4 Director Agent: LSIESG_AlertIndication 500605B003561070 Predictive failure: PD 02(e0xfc/s2) Sev: 3.

AppID : Cisco Syslog Agent

ClusterID : 

NodeID : SUB01

hwStringMatch : Jun 1 20:29:37 SUB01daemon 4 Director Agent: LSIESG_DiskDrive_Modified 500605B003561070 Predictive failure: PD 02(e0xfc/s2) Sev: 3.

AppID : Cisco Syslog Agent

Any help will be really appreciated

Regards,

[Aaron Harrison · Accepted solution]

Hi

It means one of your disk drives has failed a self test or crossed an error threshold and thinks it might fail soon.

You should get it swapped out. I'm not sure which disk it's referring to, there are tools available for further diagnosis (like this http://hwraid.le-vert.net/wiki/LSIMegaRAIDSAS) but you'd need root access so you'd be best to contact TAC to determine which disk it is and get it swapped.

Regards

Aaron

[Guilherme Mascarenhas]

Hi all,

TAC Case opened, Hard disk replacement is underway. After the change I will post the results.

Regards,

[nikshah]

Hi Guilherme,

Can you ssh to the server you are having this issue and run the following command

show hardware

Also in your server room do you see any LED's blinking /flickering on the front where you have the HDD or on the motherboard.