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Community Member

Mailbox access via vm profile issue post upgrade to 7.1

Hi,

since our upgrade of cm 4.2 & unity v 4 to 7.1, users cannot access their shared mailboxes if their ext is assocaited to the mailbox using a vmprofile.

However they can if their ext is listed as an Alt Ext on Unity.

Has anyone heard of this issue or know of a reason or fix?

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Mailbox access via vm profile issue post upgrade to 7.1

Hi PM,

This may be related to the issue with the Hunt Pilot CSS

from your other post here @ CSC. Make sure that the Hunt Pilot

that the VM profile is related to has a valid CSS.

Cheers!

Rob

2 REPLIES
Hall of Fame Super Red

Re: Mailbox access via vm profile issue post upgrade to 7.1

Hi PM,

This may be related to the issue with the Hunt Pilot CSS

from your other post here @ CSC. Make sure that the Hunt Pilot

that the VM profile is related to has a valid CSS.

Cheers!

Rob

Community Member

Re: Mailbox access via vm profile issue post upgrade to 7.1

You know, I thought there must be a connection !

The vmprofile mask being the same as the hunt pilot obviously references this number and the hunt pilot's CSS.

Easy when you know how ! So thanks for the nudge.

Now just need BAT to change the CSS for all our 295 Hunt Pilots.

Any idea? Could the  BAT.xls be configured in such a way?

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