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make simultaneous ring on desktop and cell phone

peterhkim
Level 1
Level 1

Is there any way I can make ringing at the sametime on desktop phone and cell phone? Avaya has something called EC500 for this feature. I was wondering if I can do the same with Call Manager.

Thanks.

Peter

2 Accepted Solutions

Accepted Solutions

thisisshanky
Level 11
Level 11

Yes.

You need Mobility Manager

http://www.cisco.com/en/US/products/ps6567/index.html

HTH

Sankar

PS: please remember to rate posts!

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

View solution in original post

Rob Huffman
Hall of Fame
Hall of Fame

Hi Peter,

There is no built-in function for this in CCM but this product would be perfect it sounds like;

Cisco Unified MobilityManager offers the following features:

Simultaneous desktop ringing-Incoming calls ring simultaneously on the user's IP desktop phone and mobile phone or phones. As soon as the user answers one phone, the unanswered phones automatically stop ringing. The user can choose the preferred phone to answer each time a call comes in.

Desktop pickup-If a user initiates a call from a mobile phone, the call can be picked up on the user's desktop phone without losing the connection.

Mobile call pickup-If a user initiates a call from the desktop phone, the call can be switched to the user's mobile phone without losing the connection. Based on the needs of the moment, users can take advantage of the reliability of the wired office phone or the convenience of the mobile phone.

From this doc;

Cisco Unified MobilityManager

http://www.cisco.com/en/US/products/ps6567/products_data_sheet0900aecd80410f2d.html

Hope this helps!

Rob

View solution in original post

2 Replies 2

thisisshanky
Level 11
Level 11

Yes.

You need Mobility Manager

http://www.cisco.com/en/US/products/ps6567/index.html

HTH

Sankar

PS: please remember to rate posts!

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

Rob Huffman
Hall of Fame
Hall of Fame

Hi Peter,

There is no built-in function for this in CCM but this product would be perfect it sounds like;

Cisco Unified MobilityManager offers the following features:

Simultaneous desktop ringing-Incoming calls ring simultaneously on the user's IP desktop phone and mobile phone or phones. As soon as the user answers one phone, the unanswered phones automatically stop ringing. The user can choose the preferred phone to answer each time a call comes in.

Desktop pickup-If a user initiates a call from a mobile phone, the call can be picked up on the user's desktop phone without losing the connection.

Mobile call pickup-If a user initiates a call from the desktop phone, the call can be switched to the user's mobile phone without losing the connection. Based on the needs of the moment, users can take advantage of the reliability of the wired office phone or the convenience of the mobile phone.

From this doc;

Cisco Unified MobilityManager

http://www.cisco.com/en/US/products/ps6567/products_data_sheet0900aecd80410f2d.html

Hope this helps!

Rob