I have a CEO and his assistant. The CEO is on the phone and a second call comes in and the assistant answers. Now, she wants a way to see if the CEO is still on the first call or available for the second call. Is there a configuration or application that would help in the situation. Would IPMA help in this situation.
But if you want something quick & easy you could also try setting them up with Shared Lines and add an Intercom Feature so the Assistant can let the President know when there are calls/appointments for him;
For Assistants Phone - 7960/7961
Line Button 1 - Ext 6119
Line Button 2 - Ext 6116 (Set to Ring and Flash)
Line Button 3 - Speeddial to Ext 4123 (Label Text Intercom)
For Presidents Phone - 7960/7961
Line Button 1 - Ext 6116
Line Button 2 - Ext 6119 (Set to Flash Only)
Line Button 3 - Ext 4123 (Label Text Intercom)**Set this to Auto Answer on Speakerphone**
7961's are really nice in this instance as you not only get the visual Icon showing the phone is in use but also the colour of the Line Button changes depending on the call status.
We have assigned a second DN to the CEO and the assistant so she can call him on that line to see if he is available. They did not want the intercom feature. She is trying to do it without interuppting him. We are going to try turning off privacy in our lab as mentioned in the first. Thank you also for your reply and we are trying to get approval to have the IPMA software implemented.
simply configure both phones with two times the same DN (bt on a different partition) on different button, and set the busy trigger for both lines to 1, and configure the first button to forward on busy to line two in the other partition.
Line1 - DN:5001/normal_partition - FB to 5001
Line2 - DN:5002/rollover_partition - Forward Busy to Voicemail (or other)
Both line configured with busy trigger = 1
You need to copy the current CSS and add the new rollover_partition to the first line of course (otherwise it won?t work).
Pros and cons:
- it?s ugly, but it will work
- the nice thing of the extra CSS you just created is that only the CEO assistant will be able to call (and barge in, if enabled) the second line, where other?s can not.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.