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Manipulating CNID/CallerID(name) from CUCM9.

I'd like to prepend text to an existing CNID, so that incoming calls  to certain DID come in as "[Support] $originalCNID". Or, worst case  scenario, if that's not possible -- just change the CNID all together so  that it displays "Support" only.

Is there any way to do this from a pure SIP (no MGs) CUCM9.1 environment?

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Manipulating CNID/CallerID(name) from CUCM9.

Hi,

I believe this can be achieved by the Transparency and Normalizaction API, although minimal scripting may be required.

Take a look at the examples here:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/sip_tn/9_0_1/sip_t_n.html

G.

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