Manually close the office

[pcromwell]

on cucm 9.1 or Unity conns 9.1, is there a way of dialling a number that sets the  main number to out of hours. (a manual process) I know you can use partitions with times configured, but that is an automated process. I would like to have a scenario where if there was an emergency someone could dial a number and it sets the out hours message.

[Manish Gogna · Accepted solution]

Hi,

Such a functionality is not possible on CUCM or Unity Connection as the callers will dial the same number from outside that they dial during normal operations and there is no way to change that configuration by simply dialing a number. As you are already aware of Time of Day routing, there is not much to add here.

HTH

Manish

[pcromwell]

ok many thanks, I had suspected that was the case.

[mkchandak]

Actually, when using Unity Connection, this might be possible. If you have the main office number hitting Unity Connection for Auto attendant functionality, you can play activate alternative greeting and be able to manually close the system. Details on how to do this is mentioned at:

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag150.html#wp1049797

Also, please note that this can be done only when the call arrives at Unity Connection. This cannot be done from CUCM.

Hope this helps.

[Manish Gogna]

[+5] Mahesh for suggesting this option for the specific scenario mentioned in the link.

Manish