Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

MCS-7828-H3 Appliance - RAID issue

In two customer installations with CUCM Business Edition 6.0(1) I came across the following. "Show hardware status" in OS Administration indicates something's wrong with the RAID:

Platform Type 7828H3

Processor Speed 2133

CPU Type Intel(R) Xeon(R) CPU 3050 @ 2.13GHz

Memory 6144 Mbytes

Object ID

OS Version operatingsystem.UCOS3.0.0.0-42

RAID Details RAID not configured

The interesting thing now is that "show hardware" on the CLI doesn't look all too bad:

dmin:show hardware

HW Platform : 7828H3

Processors : 1

Type : Intel(R) Xeon(R) CPU 3050 @ 2.13GHz

CPU Speed : 2133

Memory : 6144 MBytes

Object ID :

OS Version : UCOS

RAID Details : Controllers found: 1


Logical drive information


Logical drive number 1

Logical drive name : Device 1

Status of logical drive : Optimal

RAID level : 1

Size : 238290 MB

Number of chunks : 2

Drive(s) (Channel,Device) : 0,1 0,2

The Admin Guide isn't of big help (IBM Server mentioned):

Has anyone come across this before? I wouldn't want to wait for a disk to fail to see whether RAID works or not.




Re: MCS-7828-H3 Appliance - RAID issue

Take a look at this bug CSCso11097

New Member

Re: MCS-7828-H3 Appliance - RAID issue

Hi David

I'd be interested if you managed to find anything on this. I've replaced what we thought was a failed drive but the show hardware still shows degraded. The procedure in the manual as you say is for IBM so don't know the correct procedure to replace a drive on a HP.



New Member

Re: MCS-7828-H3 Appliance - RAID issue

Hi Steve,

With our installation, the GUI indicate a failed RAID, whereas in "show hardware" everything was fine. It seems we don't have the same issue.