How can I find the status of my operating system (Windows 2000 and CallManager 4.1.3) so that I can properly update to the latest version? I also do not want to cause problems by applying updates and patchs that are wrong or overlap. Also, Is it wise to update a Unified Communications Server or other system if there are no problems?
Re: MCS Operating System version and patchs status
You can find the current OS/SR by clicking Start > Cisco OS Version. I believe it is wise to keep up with the latest patches/SRs even if you are not havig problems. Take a look at the following post regarding patching CCM/Unity.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...