Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

MCS7845H1-K9- Cisco Call Manager 5.x

The 4 subscribers in the cluster has gone down, and about 2000 IP phones connected to this

CM are down.

To add,there is no link issue,no hardware issue.CCM service restart did not help us,then restarted physically all the four subscribers and found all the IP Phones are registering back with the respective subscribers.

Cpuld you pls share your ideas on this issue.

Looking forward to hear from you guys..

shiv

2 REPLIES
Green

Re: MCS7845H1-K9- Cisco Call Manager 5.x

this will require more analisys.

CCM SDI SDL

Perfmon logs

app and syslog viewer

if possible and available sniffer captures from ip phone and cucm

you may need to contact us for a tac case

New Member

Re: MCS7845H1-K9- Cisco Call Manager 5.x

Thanks for your reply.

shiv

273
Views
3
Helpful
2
Replies
CreatePlease login to create content