01-20-2014 10:41 PM - edited 03-16-2019 09:21 PM
Does Media Sense recording work with Extension mobility ?
01-21-2014 12:24 AM
Hi Bala,
As per the following link
Cisco MediaSense Recording Limitations
"Cisco does not support Extension Mobility with Cisco MediaSense Recording"
HTH
Manish
01-21-2014 03:51 PM
Is this true for both Contact Center agents and telephony users?
And what happens if media forking is done by CUBE.. then I think it should be supported?
Thanks
Nirmal
01-21-2014 07:45 PM
Yes we forking the media via Cube and the agents are using EM. It works very well and it is supported by TAC I've had to reach out to them before. Since techincally they are just supporting the audio forking.
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