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MediaListExhausted events exceed 0 within 60 minutes.

hi i configured teh real time monitoring tool in my lap top now i am getting the messages from cisco call manager .

how i can rectify the problem?

At 11:42:26 on 12/03/2006 on cluster PUBLISHER-Cluster.

Number of MediaListExhausted events exceed 0 within 60 minutes.

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Green

Re: MediaListExhausted events exceed 0 within 60 minutes.

You do not have to worry about these alerts:

"At 11:42:26 on 12/03/2006 on cluster PUBLISHER-Cluster.

Number of MediaListExhausted events exceed 0 within 60 minutes"

Unless you are receiving reports that outbound calls are not completing.

Medialist exhausted means that callmanager has gone through all devices in the Media Resource Group and was not able to assign a device to use.

I have seen cases in wich you get these RTMT messages when a number is not dialed correclty, but you will need to double check first with the end users to see if they have any complaints.

Now, if you want to stop receiving these messages, you can log in to RTMT and click on the Alert Menu> Set alert Properties > Select the alerts you are getting and uncheck

the Enable Alert box or selecting the alert type, for example, MediaListExhausted and

clcik next, then you will be able to configure a Threshold to trigger the alert only when the number of MediaListExhausted events exceed a certain number within an hour. This will reduce the number of alerts you are getting.

HTH

*G

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