05-09-2012 08:32 AM - edited 03-16-2019 11:04 AM
Hi,
Has anyone be able to install mediasense correctly?
I have set up a lab, and with callmanager 8.5.1 and mediasense 8.5.4
In the mediasense setup wizard, it asks for an AXL provider with username and password.
I use the administrator password from callmanager (which has AXL role) but the wizard constantly tells me that soemthing is wrong:
And I very sure that the information is correct, the same information is used for my demo UCCX 8
Any idea?
Thanks,
JH
05-09-2012 08:37 AM
Hi,
Couple of things to verify.
1. Check if the AXL service is running in CUCM?
2. Check for case sensitivity both in the Username\password.
3. Is your CUCM reachable ?
Hope it helps.
Anand
Please rate helpful posts !!
05-09-2012 09:08 AM
Hello Anand,
Thank you for your quick response
Let me do some more checking.
I will reinstall UCCX 8.5 and see if it connects correctly to my CM with AXL
My demo period has epired for UCCX 8.5
Thanks,
Jan
05-09-2012 12:15 PM
Hello Anand,
After a reboot of everything it works, I have installed everything on an ESXi and maybe things were a little confused.
Works now,
Thanks,
Jan
05-09-2012 07:37 PM
Hi Jan,
Glad to know that :-)
Please rate postings if they have helped, by clicking on the stars below them.
Thanks,
Anand
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