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Meetingplace 8. Dial 0 for assistance feature

Hello again

I have configured this feature as such

1) ext 6910 as Attendant

2) user 6910 'Type of User' - attendant

3) Dial Attendant on Timeout - YES

Scenario:

A) If I call in meetingplace then press 0# "Please wait for assistance" - the phone configured rings and we can chat. OK

B) If I call in meetingplace then JOIN a meeting and I press 0 to get assistance i get a message "your call could not be placed". NOT OK

Why is this the case?

Regards

Felix

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