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Community Member

Meetingplace web is not sending automated mails

Dear all,

When we scheduled meeting in meeting place through web link it is not sending automated emails to invitees.

Can some one please help me in this.

Thanks in advance.

AteeQ

1 ACCEPTED SOLUTION

Accepted Solutions
Community Member

Re: Meetingplace web is not sending automated mails

go into meetingtime, and under one of the tabs there is a "notification queue"

open that up after  you schedule the meeting and see if it is hung.. you may want to purge them out if there are many building up.

there is a service on the web server that you can try restarting also.. its the notification gateway. it wont hurt to restart that service because you arent gettiing notifications anyway... there is a service account tied to that service as well, make sure those logins are still valid.

3 REPLIES
Community Member

Re: Meetingplace web is not sending automated mails

go into meetingtime, and under one of the tabs there is a "notification queue"

open that up after  you schedule the meeting and see if it is hung.. you may want to purge them out if there are many building up.

there is a service on the web server that you can try restarting also.. its the notification gateway. it wont hurt to restart that service because you arent gettiing notifications anyway... there is a service account tied to that service as well, make sure those logins are still valid.

Community Member

Re: Meetingplace web is not sending automated mails

Hurrrrrrrrrrrreeeeeee

Thanks for your reply,

I have resterted notification gateway and it is started working.

Thanks.

AteeQ

Re: Meetingplace web is not sending automated mails

Check your /opt directory, its probably full. Delete files that you dont need out of there like upgrades, patches, etc. You will most likely notice that the /opt directory is about 99 percent full or close to it. When that happens emails will no longer be sent but will show as queued. There is a thread on this same topic if you do a search. Good luck.

Edit, didnt see the other reply. Glad its working!

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