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New Member

meetme conference with unity connection as conference bridge

hi everybody

i have a CMBE6. i need to configure meetme with unity connection as conference bridge, means when users logs in to the conference his/her name should be read. is it possible?

can anyone give me an idea regarding this?

thanks in advance

2 ACCEPTED SOLUTIONS

Accepted Solutions
Cisco Employee

Re: meetme conference with unity connection as conference bridge

on CUC 1111 will have a call routing rule to go to CH1 set to send to greeting, the greeting on CH1 can be something like "press 1 to join meeting" (CH = call handler to avoid writing it down)

CH1 will have caller input 1 set to attempt transfer to CH2

CH2 will have transfer options set to "yes, ring subscriber at this extension" = 123 along with supervised transfer, announce and ask caller's name

i think it's the same but i just want to express it this way to avoid confusions =)

notice the options used are first "send to greeting" for routing rule and "attempt transfer" for CH1. this are very important for this to work

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

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Cisco Employee

I don't think that's possible

I don't think that's possible, you need to have the meetme up and running before you attempt the transfer or it will fail. Just as you cannot put someone on hold if they dial the meetme before it starts.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
24 REPLIES
Cisco Employee

Re: meetme conference with unity connection as conference bridge

yes, this can be done.

you need to configure a meet-me DN in CUCM

ie 3000

then configure a pilot point with CFA to VM.

on CUC receive that with a system call handler and configure caller input on it (probably configure a call routing rule)

then another call handler to transfer the call to the meetme DN.

so, on handler 1 with caller input configure attempt transfer to call handler 2

on call handler 2 configure transfer options to ring subscriber at this extension (meetme DN) and configure it as a supervised transfer and configure the call announce and to ask the name.

so the call flow would be that someone calls the pilot, presses let's say 1, it will ask them for their name. on the meetme CUC will dial and announce that "John Doe" would like to talk to them and they get to choose to take or deny the call.

hope that's clear enough ;)

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: meetme conference with unity connection as conference bridge

thanks very much, if it works i ll rate this upto 10.0 :)

but i have a doubt, how can we relate the meetme no and pilot(should it be route point or what) since the users have to press pilot as u mentioned in earlier post

Cisco Employee

Re: meetme conference with unity connection as conference bridge

ok. there are two ways on which you can configure this. usually it's configuring this as a caller input so users don't know the number as i explained in the example.

all they need to do is dial the pilot number which CFA all to VM and the rest of the process is transparent to them. they just press one option and they will join the meet me DN.

the other option is to configure the caller input from call handler 1 to send them to a call system transfer on which they would need to dial the meet me DN. it needs to be a call system transfer because otherwise you would need to configure a contact for the meet-me DN (or you can configure it as a contact if you like to)

it really depends on whether you want users to know the meet-me DN or just have them dial 1 number to reach the meet-me DN. both ways work, but usually for security most guys do not tell them the meet-me DN and just have users press 1 digit to join.

in my example you can have meet-me DN as 3000 but you tell users to dial 4000 as the cti route point . they don't have to be related at all since CUC is the one that really needs to know the meetme DN to dial.

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: meetme conference with unity connection as conference bridge

thanks once more

i ll go with users pressing route point

now i have done as like this in our lab for testing

123---meetme number

1111--route point with CFA to VM

2 system CH---meetme for caller input ' * ' and meetme1 for transfer to 1111 asking for callers name

do u have any corrections or missing steps?

Cisco Employee

Re: meetme conference with unity connection as conference bridge

on CUC 1111 will have a call routing rule to go to CH1 set to send to greeting, the greeting on CH1 can be something like "press 1 to join meeting" (CH = call handler to avoid writing it down)

CH1 will have caller input 1 set to attempt transfer to CH2

CH2 will have transfer options set to "yes, ring subscriber at this extension" = 123 along with supervised transfer, announce and ask caller's name

i think it's the same but i just want to express it this way to avoid confusions =)

notice the options used are first "send to greeting" for routing rule and "attempt transfer" for CH1. this are very important for this to work

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: meetme conference with unity connection as conference bridge

this really helped..

thanks

a very small doubt forward or direct, it is direct right?

thanks,

actually i opened a case in tac and he was not knowin this

really thanks for this

Cisco Employee

Re: meetme conference with unity connection as conference bridge

hahaha, lately i've heard that many TAC cases have ended being resolved at NetPro. really shouldn't be this way but well...

to be honest i still have doubts on how CUC 2.x handles the calls, theoretically it should be a forwarded call (because of the CFA to VM) but in some cases the rule won't work and i had to create a direct rule for this to work.

just give it a try with a direct call rule and if no avail try a FW rule hehe

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: meetme conference with unity connection as conference bridge

no it should be forward rule ... got it ???

anyways i ll be tryin this some days later

thanks for this

New Member

Re: meetme conference with unity connection as conference bridge

hi

thanks for the help. i implemented it yesterday and it was workin perfect.

can we give in unity connection like any multiple digits to be inputted instead of this single digit caller input?

Cisco Employee

Re: meetme conference with unity connection as conference bridge

yes, but that requires you to use a call system transfer if not a subscriber or a contact. only the call system transfer allows you to dial numbers that are not within CUC

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: meetme conference with unity connection as conference bridge

Side question on this thread:

To start a meetme, doesn't the first caller have to go though the softkey MeetMe, then dial the assigned DN? Or is there a way to make dialed digits also setup the new conference?

Cisco Employee

Re: meetme conference with unity connection as conference bridge

1st user has to press meetme softkey and dial DN, subsequent users only dial DN

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: meetme conference with unity connection as conference bridge

Thought so, thanks much!

Been following this thread,

Been following this thread, and got it working, but I have 2 questions

1)How can I stop people ringing the meet me number directly? Ideally allow the conference organiser when selects meet me to start the conference,  then the CUC connect to the conference, but nobody able to call directly into the conference, can partitions,CSS fix this cant see how at the moment.

2) if the person trying to call the conference after annnoucing their name  is rejected, option 2 says about leaving a VM, I would like if rejected just forced to hang up the call.

Cisco Employee

1) You would need to adjust

1) You would need to adjust the VM ports or SIP trunk to not be able to reach the meet-me DNs and/or the restriction tables, or hardcode the transfer with caller input to just certain meet-me DNs..

2) You cannot modify that behavior.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi

Jaime,Sorted out the

Jaime,

Sorted out the partitions and CSS, I had forgot about the CSS on the VM ports in CUCM, so its all working.

So there is no way of changing the option 2 to reject the call and hang it up instead of leaving a VM?

meetme conference with unity connection as conference bridge

Fantastic Post

Did it and it worked

Thanks

Shameer

New Member

Hello Jaime, its really nice

Hello Jaime, its really nice information

Actually I am working on 1 of my client issue where cucm corrupted and lost drs too because of which we have to build entire setup

Customer is saying they use to have Meet me number 4050 to 4054
host will dial 4050 and goes in mute, Internal participants will dial 2095 and enter the passcode. external participants will dial XXXXXX0095 and enter passcode to join. Maximum 8 participants

They have achieved this using call handler(bcz customer said they use to change the passcode in unity), I am really have zero knowledge on hot to configure this. Is there any way you can tell me step by step on how to achieve this solution, I am really stuggling to get this done.

Cisco Employee

No way this could have worked

No way this could have worked that way, neither CUCM nor CUC have an option to enter a passcode to enter the meeting.

CUC was only used as a front end for the meet me so the user was announced and he could be granted/denied access to the meeting.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Do you think caller input

Do you think caller input under edit can be manipulated in such way

Cisco Employee

No, caller input is only ONE

No, caller input is only ONE digit (0-9), more than one digit, will be handled as an extension.

There is no way this could have worked the way they said (at least not with just CUCM and CUC).

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

ok fine thanks for your reply

ok fine thanks for your reply Jamie

New Member

Hi, Sorry to drag this topic

Hi, Sorry to drag this topic up from the dead. Does anyone have a solution for this issue when the MeetMe is not initiated? For example, when the MeetMe is not initiated yet, I would like to to play hold music while waiting...I have not been able to find a solution for this, so any comments would be appreciated! Thanks all

Cisco Employee

I don't think that's possible

I don't think that's possible, you need to have the meetme up and running before you attempt the transfer or it will fail. Just as you cannot put someone on hold if they dial the meetme before it starts.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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