Message Waiting Lamp Policy Not Avialbale

[sunnyverghese]

callmanager 4.1.3 Server in cisco ip phone 7912 line configuration

Message Waiting Lamp Policy Not available on this device.how we can enable the Message Waiting Lamp Policy

[Rob Huffman]

Hi Sunny,

This is a parameter that cannot be changed. It is due to the fact that a 7912, as a single line phone does not have the capability to do anything other than Light the MW Lamp. Only multiline phones like the 7940/7960 etc. have the "Light and Prompt" or "Light Only" "Prompt Only" capabilities.

Hope this helps!

Rob

[sunnyverghese]

why i am looking for the MW Lamp is when i get the message the phone 7912 mwi lamp will needs to glow.kindly help to sort out the issue.

[dennisbehrens]

You do not need to set this. It is the default behavior for a 7912. If using Cisco Unity or Cisco Unity Connection, make sure that you have properly configured MWI On/Off numbers and that the voicemail platform is has ports available and the proper configuration.

Hope this helps,

Dennis