My voice gateway is registered on ccm4.2 as an MGCP gateway.
Calls to and from the PSTN are working ok.
The problem is when someone calls into the office,there is 2-step dialing.
The call is supposed to terminate at the receptionist,so when u call our office, in between the first ring and the time the receptionist is able to hear the phone ring and pick the call there is a noise that comes(the noise sounds like a dial tone).
what settings am i missing?this is how the FXO port is configured:
timeouts interdigit 4
timeouts call-disconnect 2
timeouts wait-release 2
timing hookflash-out 500
I hope am clear-there is a sound that sounds like a dial tone that one hears when you call our office.
Sounds like the attendant DN you have configured overlaps with a route pattern that has "Provide Outside Dial Tone" configured. Go to Route Plan > Route Plan Report and search for the first few digits of the DN.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...