Hi Robert, How did you get on with this - I have a similar problem. I'm trying to understand if they are a modem inside like a POS card reader or not. What equipment did you use in the end and what gateway changes were required if any would be helpful.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...