Just for readers clarification this would be Cisco Unity Connection 9.x rather than Unity.
If you have the LDAP integration performed already for your CUC server, you would import the user with a customized template which includes the Help Desk role, or you can assign an empty template for the import purpose and later on assign individualy the role to the user.
Help Desk Administrator
This role allows an administrator to reset user passwords and PINs, unlock user accounts, and view user setting pages.
To assign the role individualy to the user> user> edit> roles.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...