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Missed Call CallBack

We have deployed IP telephony, my problem is when an IP phone received a call and unanswered it will log to missed call when the user tries to redial the calling party and it is unreachable, we are pressing 9 to access outside line. But since the phone logs only the actual number of the calling party, it is impossible to call back without pressing 9 followed by the number, Is there any workaround so that there is no need to manually dial the calling party.

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Re: Missed Call CallBack

There are several ways to address this issue. Take a look at the following link.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00805b6f33.shtml

Hope this helps. If so, please rate the post.

Brandon

1 REPLY

Re: Missed Call CallBack

There are several ways to address this issue. Take a look at the following link.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00805b6f33.shtml

Hope this helps. If so, please rate the post.

Brandon

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