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Missed Call not showed

a.crippa
Level 1
Level 1

Hi to all,

my customer have a uc520, with 5 7940 phones. It have a strange problem, the internal missed calls are register and showed, but the external (from PSTN) missed calls are not showed and not registred, why?

Which is the possible problem?

Every ephone have the second button configure in overlay with the ephone-dn of PSTN number, so every phone ring at incoming calls.

Thanks a lot

Augusto

1 Reply 1

Rob Huffman
Hall of Fame
Hall of Fame

Hi Augusto,

I think you are probably hitting this Bug related to the Overlay Lines;

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd58707

Hope this helps!

Rob

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