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Cisco Employee

missed call notification through e-mail .

Hi ,

We had a manager asking us if we can get a notification for the missed calls on the cisco ip phone delivered to his inbox, i pretty well know that we can intergrate the call manager and exchange, but does a notification feature also available as well on the cucm-exchange integration as well.

Regards,

Abhishek Singh

cucm version : 6.0.3 , 2 nodes

unity connection :  7.0.2.10000-38

Whatever level you reach getting better never stops -- Sachin Tendulkar
2 ACCEPTED SOLUTIONS

Accepted Solutions

missed call notification through e-mail .

Abhishek,

there is not such integration between CUCM and Echange out of the box. You can integrate Unit Connection with Exchange, but that is basically used for end user notification by email, when a new voicemail has arrived.

You might want to consider rolling out presence with CUPC so and end user can actually make missed calls visual.

Thanks.

Please rate if usefull

Please remember to rate useful posts, by clicking on the stars below.

missed call notification through e-mail .

this can be done by using UCCX with some scripting tricks but this will require the call to go throguh uccx before hitting the actual called number

Hope this help

3 REPLIES

missed call notification through e-mail .

Abhishek,

there is not such integration between CUCM and Echange out of the box. You can integrate Unit Connection with Exchange, but that is basically used for end user notification by email, when a new voicemail has arrived.

You might want to consider rolling out presence with CUPC so and end user can actually make missed calls visual.

Thanks.

Please rate if usefull

Please remember to rate useful posts, by clicking on the stars below.

missed call notification through e-mail .

this can be done by using UCCX with some scripting tricks but this will require the call to go throguh uccx before hitting the actual called number

Hope this help

New Member

missed call notification through e-mail .

I would not go the UCCX path,

Check

Missed Calls Alerter : Get an email when missing a call

http://www.telisca.com/?page_id=6〈=en

HTH

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