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Community Member

Missed Calls Date in CDR

Hi,

We need to generate a missed calls report from CCM 4.2

CDR flags are enabled and "Log Calls with Zero Duration" flag is also enabled.

The problem is that all missed calls are logged in the CDR with a Date of "0". The "dateTimeConnect" is always Zero.

This way, it is not possible to get the date and time of individual missed calls.

Any suggestions?

Thanks

Everyone's tags (2)
2 ACCEPTED SOLUTIONS

Accepted Solutions
Super Bronze

Re: Missed Calls Date in CDR

Surely you would expect 'datetimeconnect' to be 0, as there was no connection?

There are other fields - if I recall correctly there's a 'datetimeorigination' that will probably be non-zero.

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Super Bronze

Re: Missed Calls Date in CDR

Hi

Happy to help...

Please rate helpful posts and mark answered questions that you've got a satisfactory response from to help identify useful content in the forums...
https://supportforums.cisco.com/docs/DOC-6212

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
3 REPLIES
Super Bronze

Re: Missed Calls Date in CDR

Surely you would expect 'datetimeconnect' to be 0, as there was no connection?

There are other fields - if I recall correctly there's a 'datetimeorigination' that will probably be non-zero.

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Community Member

Re: Missed Calls Date in CDR

Yep, thanks Aaron. That did it.

BR

Super Bronze

Re: Missed Calls Date in CDR

Hi

Happy to help...

Please rate helpful posts and mark answered questions that you've got a satisfactory response from to help identify useful content in the forums...
https://supportforums.cisco.com/docs/DOC-6212

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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