This problem only happens on the 7961 models, and only when someone dials in to our main number to unity 555-5555, hits the main ccm call handler, and then transfers to an extension. If someone dials the DID number, there is no problem.
Missed calls show up as "From Voicemail" with our voicemail range 8000 - 8020.
When someone actually dials in this way, you can see the number that is calling, but if your not there, and check missed calls, it shows up as "from voicemail"
I have upgraded to the most recent firmware. Is this a bug with the new phones?
I did find this bug for 3rd generation phones (7961G ) but it should have been fixed if you went ti the latest firmware;
CSCeg40271 Bug Details
Symptom: When a call is transferred to a 7970 IP phone, the original calling party number shows up on the screen when the phone is ringing. If we look at the missed calls or the received calls, it may show the last redirecting number.
Condition: The above symptom can be observed for transferred calls.
First Fixed-in Version 7.0(2.4), 7.2(0.42), 8.0(0.50), 8.0(0.70), 7.0(2.9), 4.1(3)SR03, 3.3(5)ES37, 4.0(02a)ES74, 4.1(3)ES46
You'r right rob. I thought I was being smart by changing the def. load to term611.default.loads and loading that, but it didnt associate the rest of the load because of the name change. I changed the name back to term61.default.loads and set that to default, and it is working now. Error on my part. Thanks again.
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