Missing call. Call back from external number into internal network.

[Sergey Glazunov]

Hi to all.

We have CUCM 8.6.1 UCCX 8.0.2 and third party (TOPEX) GSM gateway that was configured as H323 gateway to provide calls to mobile phones.

I have the next question.

We have two users (A and B)

Situation.

User A calls from IP-Phone  to B's external number and B misses the call. Than B sees GSM gateway phone number in missed calls.

Question.

Is there any solution that allow user B to call back to missing number and find out that user A called to him?

[Chris Deren]

With mobile connect and intelligent session control it would show internal number when calling mobile connect defined number.

Chris

Sent from Cisco Technical Support iPhone App

[Sergey Glazunov]

Thanks, Chris.

Don't know about "intelligent session control". Will try this feature.