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New Member

Missing call. Call back from external number into internal network.

Hi to all.

We have CUCM 8.6.1 UCCX 8.0.2 and third party (TOPEX) GSM gateway that was configured as H323 gateway to provide calls to mobile phones.

I have the next question.

We have two users (A and B)

Situation.

User A calls from IP-Phone  to B's external number and B misses the call. Than B sees GSM gateway phone number in missed calls.

Question.

Is there any solution that allow user B to call back to missing number and find out that user A called to him?

2 REPLIES
Hall of Fame Super Silver

Re: Missing call. Call back from external number into internal n

With mobile connect and intelligent session control it would show internal number when calling mobile connect defined number.

Chris

Sent from Cisco Technical Support iPhone App

New Member

Re: Missing call. Call back from external number into internal n

Thanks, Chris.

Don't know about "intelligent session control". Will try this feature.

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