Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Missing CLID Info

I have a CUCM 8.5.1.10000-26 with a remote site with 8 analog lines.  The local Gateway is a C2900 with IOS version Version 15.0(1)M4, RELEASE SOFTWARE (fc1). Also, the site telephones are Cisco 6921. When an inbound call is received on the gateway, all CLID info is in place. name and number show up correct as seen on a debug. However, when the call is transferred to the actual physical set, the CLID info is Unknown Caller.

Any suggestions as to why the set is not receiving the CLID info?

2 REPLIES
Hall of Fame Super Silver

Missing CLID Info

Can you post your config and the debug you are looking at?

Chris

Hall of Fame Super Gold

Missing CLID Info

Are you using MGCP? Because CLID, as well other things, doesn't work with that.

201
Views
0
Helpful
2
Replies
CreatePlease to create content