Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Missing "RmLstC" softkey

The manual for the 7940 phone indicates that when the phone is used to initiate a conference call, the intiator should be able to drop the last call added by using the RmLstC softkey:

"You can drop the last party added by pressing the RmLstC softkey."

However, our 7940 phones do not show that softkey during a conference call. The "EndCall" softkey disconnects all parties.

The template looks like this:

ephone-template 1

softkeys idle Newcall Redial Dnd Cfwdall Pickup

softkeys seized Endcall Redial Cfwdall Pickup Gpickup

softkeys connected Trnsfer Confrn Hold Endcall Park

Can I add the softkey by modifying the template? If so, how should the template be modified? Is there another line to add for "in conference" status?

We are using CME 3.2 on IOS 12(3)11T10

Added: I did try adding that softkey to the template, but it gave me the message that the input was not valid. It's not an option for softkeys connected:

Spohn_CME(config-ephone-template)#softkeys ?

alerting Softkey order for alerting (ring out) state

connected Softkey order for connected state

idle Softkey order for IDLE state

seized Softkey order for seized state

Spohn_CME(config-ephone-template)#softkeys connected ?

Acct Account Code

Confrn Conference

Endcall End call

Flash Hook Flash

Hold Hold

Park Call Park

Trnsfer Call Transfer

Thank you

3 REPLIES
Green

Re: Missing "RmLstC" softkey

AFAIK softkey "RmLstC" is only available in Call Manager but this not available on CME.

Hall of Fame Super Red

Re: Missing "RmLstC" softkey

Hi Miriam,

Have a look at this new feature released with CME 4.0;

**Drop last party** or keep parties connected 12.4(9)T

12.4(4)XC

New options for the keep-conference command can be configured per ephone to specify whether the last party that joined a conference can be dropped from the conference and whether the remaining two parties should be allowed to continue their connection after the conference initiator has left the conference.

**drop-last ** The action of the Confrn soft key is changed; the conference initiator can press the Confrn soft key (IP phone) or hookflash (analog phone) to drop the last party.

From this good doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00806a80c8.html#wp2291366

Hope this helps!

Rob

Re: Missing "RmLstC" softkey

This Soft Key allows you to drop the last conferenced party from an Adhoc conference.

Meetme conferencing doesnt use this key.  Instead it used ConfList with the remove sub option.

612
Views
0
Helpful
3
Replies