Need to allow help desk agents to reset CUE voicemail passwords. Is there any way to grant this ability to helpdesk agents without giving them access to any other admin abilities - I.e. a MLA type of rights assignments? I believe the answer to this is no as CUE has pre-defined privledges that are not this granular - but need to ensure.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...