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New Member

Mobile connect issue

Hi,

Call manager 6.1.2

Gateway - 2611 with fxo interface card

Phone - 7971 & 7941

Have setup Device profile and RDP profile for a user. Everything looks setup ok but when calling from one phone to another to invoke the RDP profile the call fails to call my mobile. I can call the mobile direct from the phone with no issues. After checking the debug on the router the mobile number is called from the call manager but fails to connect.

Can somebody take a quick look at this debug and point me in the right direction please.

Thanks,

Taff...

A party number - 76006

B party number - 76002

RDP Mobile number - 021xxxxxxx

Doesn't seem to negotiate the codec in the failed debug and gives disconnect cause value 38?

Does anything need to be configured on the call manager for mobile connect to work other than DP & RDP etc. Like an enterprise parameter?

Debug attached..

4 REPLIES
Green

Re: Mobile connect issue

Why called number is: 021xxxxxxx?

The number associated should be a valid number, not a wildcard number.

Please try a valid 021xxxxxxx (0211234567) and should work.

New Member

Re: Mobile connect issue

The 021xxx is a valid number. I just added the xxx to hide the number in the debug..

Green

Re: Mobile connect issue

You may think in PRI, FXO is not supported.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmfeat/fsgd.pdf

Mobile Connect features are not supported for T1 CAS, FXO, FXS and BRI.

New Member

Re: Mobile connect issue

Yup u are correct.

Many thanks for that..

Taff...

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