I have this problem, when call is initiated from public number to my desk phone ( RDP number is set to my cell phone) , mobile connect would not initiate call to my cell phone number. I can call that cell phone number from my desk phone. Also mobility works when I call from one desk phone to another, call is ininitated to RDP cell number.
I believe that has someting to do with gateway sending redirect to provider, and provider ignoring that request ? Are there any settings that I can do on gateway/CUCM to hairpin that call on gateway ?
I tried to debug q931, I believe I would no get signaling from CUCM to router at all. I will try again and will get back to You.
If you're not seeing the calls reach your carrier and generate q931 output it's possible you don't have the correct CSS applied to the RDP.
Amnie , Raymond
So I tried today calling from outside, it looks like mobile connect does not even try to call my cell phone ( no signaling at all on the gateway. When I call desk to desk mobile connect works fine, call gets pined to my cell phone, so it can't be a CSS on RDP
This maybe sound a stupid question. Are you sure that the DID you are calling from the outside is pointed to the extension shared with your RDP?
Amine, I am trying to reach the same extention from outside and other desk phone. For other desk phone works fine.
Selvarathan , Tapan - CSS looks fine - it works when I call from other desk phone
I will try to look for some traces.
Silly question, but under Remote Destination have you checked to make sure you have it set to send all calls to your cell? See the below screentshot for more details.