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Mobile Connect - Ring at two remote destinations

windmiller
Level 1
Level 1

We've got a user who uses Mobile Connect, he does not have a physical phone anymore and has 3 Remote Destinations setup for his Remote Profile. He wants it setup so that when a call comes in to his extension and rolls out that it rings at two of the remote destinations (mobile phone & home) and then if the line isnt answered it rolls back to his voicemail in Unity. I didnt think you could have two remote desinations ring at once.

2 Replies 2

ronpatel
Level 8
Level 8

Hi,

You can add up to 10 Remote number to ring

See below link and refer "Mobile Connect Functionality"

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/7x/mobilapp.html

It says :-

a Mobile Connect user can have up to 10 remote  destinations configured, so an incoming call could potentially ring as  many as 10 PSTN phones as well as the user's desk phone. Once the call  is answered at the desk phone or at a remote destination phone, any  other call legs that have been extended to ring additional remote  destinations or the desk phone (if not answered at the desk phone) will  be cleared. If the incoming call is answered at the remote destination,  the voice media path will be hairpinned within the enterprise PSTN  gateway utilizing two gateway ports.

Regards

Ronak Patel

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