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Community Member

Mobile Connect Service URL

Hi All,

I am using Callmanager 6.1. I am trying to configure Mobile connect, everything is working OK except I want to have Mobile connect service that enable user to answer the call from cell phone while the call is in progress in IP phone. I don't know what the URL for Mobile connect service is to assign to service button on the phone. Do you guys know what is that URL?

Very appreciate


VIP Super Bronze

Re: Mobile Connect Service URL

Its not a service url, its the mobility soft key...

you need to add the mobility soft key to the phone...

to add this, do the following:

go to ccmadmin page>device>device settings>softkey template...

click on find....

click on the standard user soft key> click copy>type in a new name for the soft key eg: mobile connect (make sure you copy this, so you dont edit the original standard soft key)

click save...

After saving, look on the navigation bar on the top right handside corner...

select configure soft key layout and click go,

in the soft key layout config page,

select off hook state, and move the mobility softkey on your left handside to the your right handside.

click save.

NB: make sure that on the ip phone, you have the proper user id selected for the user whose remote destination profile you want to push a call to.

when a call comes in on the ip phone, answer it then push the mobility soft should xfer the call to the cell phone

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